Privacy Policy

1. Introduction

Welcome to Triplinker. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Triplinker collects, uses, stores and protects information when you visit our website, contact us, request travel services or use our booking-related services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use our services, we may collect information such as:

• Name, email address, phone number and contact details.
• Travel destination, travel dates, duration and number of travellers.
• Information submitted through enquiry, booking or contact forms.
• Payment and transaction-related information where required to process a booking.
• Technical information such as browser type, device information, IP address and website usage data.
• Information you voluntarily provide when communicating with our support team.

3. How We Use Your Information

We may use collected information to:

• Respond to enquiries and customer support requests.
• Process and manage holiday, travel and related service requests.
• Communicate with you about bookings, enquiries, offers or service updates.
• Improve our website, services, content and customer experience.
• Prevent fraud, misuse, unauthorised activity and security threats.
• Meet applicable legal, regulatory and administrative requirements.

4. Cookies and Tracking Technologies

Triplinker may use cookies and similar technologies to remember preferences, understand website usage and improve functionality. Cookies may also help us analyse traffic and provide a smoother browsing experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell your personal information. We may share relevant information with trusted service providers, travel partners, payment processors, accommodation providers, transport providers or other parties when necessary to provide the service you request.

We may also disclose information where required by law, legal process, government authority or where disclosure is necessary to protect our rights, customers or services.

6. Payment Information

Where online payments are available, payment transactions may be processed by third-party payment providers. Triplinker may not directly store complete card, banking or other sensitive payment credentials unless specifically stated at the time of collection.

Payment providers may process information according to their own privacy policies and security practices.

7. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Third-Party Links

Our website may contain links to third-party websites, travel providers, payment services, social media platforms or other external resources. Triplinker is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes and complying with legal obligations.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information, or withdrawing consent where consent is the basis for processing.

To make a privacy-related request, please contact us using the details below.

11. Children's Privacy

Our services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or legal requirements. Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, you can contact Triplinker: